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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hayley Gibbs

September 1, 2026

5  out of  5
rating by Hayley Gibbs
"Excellent customer service and helpful in establishing a new auto policy"
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Beverly Glenn

August 31, 2026

5  out of  5
rating by Beverly Glenn
"Great people thank you"
We responded:
"Beverly, thank you for the fantastic review! We’re always here to support you with your insurance needs in Gadsden. "
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Preston Darnell

August 31, 2026

5  out of  5
rating by Preston Darnell
"Lane was great. Very polite,got me the best quote and got insurance on a new truck within 10 min"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Gadsden. "
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Mike Christian

August 25, 2026

1  out of  5
rating by Mike Christian
"I’m currently battling State Farm to replace my damaged roof (from hail and wind damage). We have a reputable roof contractor that determined that there is damage in multiple locations to my roof. State Farm insists the roof damage can be repaired. My contractor attempted to repair it and determined it cannot be repaired and that the only way to fix the damage is to replace the roof.

I’ve still got a leak above the master bathroom every time it rains. This leak is getting worse of course and we have mold in the ceiling as well.

We also have damage to the trim under our gutters, the gutters and the downspouts.

We have neighbors that have different insurance companies who replaced their roofs.

I would highly discourage anyone from using State Farm!!! Save yourself a nightmare and use a different insurance company.

Brandon Holland, who I don’t personally know, has now entered this dispute and for some reason I trust that he’ll be fair. I’ll update this review at a later date and I’ll be very honest.

Mike Christian"
We responded:
"Mike, I'm so sorry to hear of this situation. I would love to see if we could help out. I can understand how you would say that I have been of no help, I was not your agent when you filed the claim and am currently only acting as temporary agent because the agent you were with is no longer with the company. If you would like to see if I can help just let me know!"
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Leesha Wade

August 20, 2026

5  out of  5
rating by Leesha Wade
"Best Insurance Company! I can pick up the phone anytime and talk to either Brandon, Lane, or Moni! They are so easy to work with."
We responded:
"Thank you for the 5-star review, Leesha! We’re proud to serve the Gadsden community and truly appreciate your support. "
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Ohatchee First Baptist Church

August 18, 2026

5  out of  5
rating by Ohatchee First Baptist Church
"So far we have had great customer service with this office. The staff is extremely friendly. We have our house and car insurance with them."
We responded:
"Ohatchee, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Gadsden insurance team! - Your State Farm Agent, Brandon Holland "
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Cindy Wagman

August 17, 2026

5  out of  5
rating by Cindy Wagman
"Brandon Holland is a wonderful insurance agent. We just recently met Brandon and was thrilled how much money we saved switching to State Farm. We worked with Lane, Brandon’s employee, to complete all the paperwork. Lane was very professional and well informed. We would recommend Brandon Hollands agency to anyone that would like to be treated with courtesy and professionalism."
We responded:
"Cindy, thank you for the amazing review! Our Gadsden insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brandon Holland, your State Farm Agent "
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Linda Cleveland

August 11, 2026

5  out of  5
rating by Linda Cleveland
"I spoke with Lane Dixon and such sweet southern charm. It was so easy to switch car insurance. Thank you"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brandon Holland’s team. "
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Bartley Brown

August 7, 2026

5  out of  5
rating by Bartley Brown
"Very Professional, very knowledgeable, very friendly and they always check on your clients to make sure that they are satisfy are informed 🫡👍💯"
We responded:
"Bartley, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Brandon Holland and Team "
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Jenny Krebs

July 30, 2026

5  out of  5
rating by Jenny Krebs
"Lane was very helpful and knowledgeable The office staff is incredible as well. Everything went well when I took one car off and added another one on my insurance."
We responded:
"Thank you so much for the 5-stars, Jenny! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brandon Holland’s Team anytime."
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Titus Jordan

July 30, 2026

5  out of  5
rating by Titus Jordan
"The saving Mr Lane gave me as well as service was top tier. AMAZING!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brandon Holland’s team. "
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Paula Jones

July 28, 2026

5  out of  5
rating by Paula Jones
"I got quick quotes and saved money on my auto insurance"
We responded:
"Paula, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Brandon Holland and Team "
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kelly harper

July 28, 2026

5  out of  5
rating by kelly harper
"I want less interaction and auto pay, receive my cards in the mail, full coverage without giving up my have too haves. I get all of that !!! I started to leave one time for cheaper, but I kept what was important to me and stuck with them and my insurance has been going down annually. I drive a brand new car this is my second year and less hassle, less coat they truly care and want my business so I stay !!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Chris Davis

July 27, 2026

5  out of  5
rating by Chris Davis
"Great agent!!! They respond quickly and stay on top of everything!!"
We responded:
"Hi Chris, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brandon Holland’s team.  Please reach out to us if any questions come up!  - Brandon Holland’s Insurance Team "
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Glenda Pullen

July 16, 2026

5  out of  5
rating by Glenda Pullen
"Very easy to add additional car to my policy. Moni was very knowledgeable and polite. Great experience"
We responded:
"Glenda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Gadsden insurance team! - Your State Farm Agent, Brandon Holland "
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Teresa Roe

July 9, 2026

5  out of  5
rating by Teresa Roe
"We’ve been so happy with our coverage. We’ve seen a price decrease with each policy renewal!"
We responded:
"Thank you for the fantastic review, Teresa! We are always here to help with your insurance needs here in Gadsden . "
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Josh Cofield

July 7, 2026

5  out of  5
rating by Josh Cofield
"Jalesa is great to work with. Very helpful and knowledgeable. Always so nice and willing to answer any questions."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandon Holland’s Team! We deeply appreciate your kind words here in Gadsden . "
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Amy Terrell

June 19, 2026

5  out of  5
rating by Amy Terrell
"He was Great !! Very informative!!"
We responded:
"Thank you so much for the 5-star rating, Amy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mark Edwards

June 13, 2026

5  out of  5
rating by Mark Edwards
"Fast and friendly service"
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Paula Davis

June 12, 2026

5  out of  5
rating by Paula Davis
"Ms bell is very helpful and informative"
We responded:
"We appreciate your review, Paula. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Holland’s Team here in Gadsden ! "
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Bianca

June 5, 2026

5  out of  5
rating by Bianca
"I’ve been with State Farm for both my auto and life insurance, and I couldn't be happier. Lane is incredibly knowledgeable, responsive, and genuinely cares about protecting my family. They took the time to explain my policies, ensuring we have the exact coverage we need without breaking the bank. Highly recommend!""
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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B Beasley

June 3, 2026

5  out of  5
rating by B Beasley
"I have only been under State Farm’s (Holland agency) care for a few months, but I have my auto and rental insurance with them. They have gone above and beyond to make sure I’m happy with their service, and when I had some health issues, they worked with me on my bill payment. Top notch folks~~ I’m very happy."
We responded:
"B, thank you for your wonderful review of State Farm Agent Brandon Holland’s Team!"
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Patjen Winn

May 26, 2026

5  out of  5
rating by Patjen Winn
"We were very unhappy with our homeowners and car insurance rates so we began to shop around. We received a quote from Moni State Farm and an email from Brandon Holland.and was thrilled to learn that we could save over $650 per year with even better coverage. They took care of everything and made the changes so simple. We are beyond thrilled and highly recommend Brandon Holland State Farm for all of your insurance needs."
We responded:
"Thank you for the kind words regarding Alec and the 5 star review, we are glad to have you onboard! - Brandon Holland"
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Wanda Wiley

May 26, 2026

5  out of  5
rating by Wanda Wiley
"I Really love this company!! They are on point with pricing and they provides fast service. and I couldn’t ask for a more reliable company. Other companies can’t understand how they come up with these great deals and I tell them … This is the state that farms better prices🤷🏽‍♀️!!! Lol
Thank you Lane!!"
We responded:
"Thanks so much for the amazing review, Wanda! We really appreciate your support here in Gadsden . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Matt Springer

May 22, 2026

5  out of  5
rating by Matt Springer
"Always very helpful and friendly. They have always addressed any concerns that I’ve had very efficiently and effectively!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"